THE AIM GROUP

Vocational Courses

UPSKILLING YOUR STAFF

We work with trusted training providers across the country to provide fully funded Level 2, nationally accredited, self-learning short courses. We have 33 courses available to suit a range of different sectors, each course taking on average 12 - 16 hours to complete (dependent on learner ability) over a period of six weeks. Learners can either study online or using question and answer booklets - either way, 24hr support is available to you throughout the course.

Vocational Courses aren’t just for businesses - they can be taken by anyone who fit the eligibility criteria and can be a great way to up-skill, or as a personal self-learning tool, particularly if you feel you need extra knowledge and support with certain areas in your life. We are on hand to provide support, answer any questions you may have and advise you on the right course journey for you, just get in touch using the form below.

Fully Funded Courses

Eligibility checks

• Are you aged 19+?
• Have you been an EU resident for 3+ years?
• Do you have 12 people to place on the course?

Benefits

• Develop skill set.
• Receive a nationally recognised Level 2 qualification.
• Courses increase better processes within the workplace.
• Receive full support and guidance throughout.
• Self-learning, so no business hours are interrupted.

Find the right course for you

ADULT SOCIAL CARE

LEVEL 2 | Care Course | 12-16hrs (dependent on learning style) ×

About the course

With social care rapidly growing and changes being made throughout the industry this crucial course is ideal for carers looking to stay on top of their training but is available to anyone so long as they fit the eligibility criteria. This course has up-to-date information and guidance to help you provide the best care you can.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Learn how to handle hazardous substances and medication
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college

Course Units

• Unit 1 - Principles of Communication
• Unit 2 - Principles of Personal Development
• Unit 3 - Principles of Diversity, Equality and Inclusion
• Unit 4 - Principles of Safeguarding and Protection
• Unit 5 - Introduction to Duty of Care
• Unit 6 - Understand the Role of the Social Care Worker
• Unit 7 - Understand Person-Centred Approaches
• Unit 8 - Understand Health and Safety
• Unit 9 - Understand How to Handle Information

Is this course for me?

Is this course for me?
This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

BEHAVIOUR THAT CHALLENGES

LEVEL 2 | Care Course | 12-16hrs (dependent on learning style) ×

About the course

Behaviour that challenges is one of our most popular courses, simply because of the vast array of topics it covers. Behaviours can stem from a variety of causes including feelings of anxiety and stress, external factors like neglect and abuse or physical conditions like dementia and learning difficulties. Whether you’re a concerned parent, caregiver, teacher or just generally wanting support an individual with challenging behaviour, this course can enable you to understand the causes of challenging behaviour and teach you practices to help individuals manage their behaviour.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Improve your understanding of the reasons why individuals display behaviour that challenges and its impact.
• Further your personal and professional development.
• Be able to support individuals effectively.
• Learn at a time that suits you without the need to attend college.

Course Units

• Unit 1 - Understand Behaviour That Challenges.
• Unit 2 - Understand How to Support Positive Behaviour.
• Unit 3 - Understand the Importance of Effective Communication and the Management of Behaviour That Challenges.
• Unit 4 - Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour that Challenges.

Is this course for me?

Is this course for me?
This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

BUSINESS ADMINISTRATION

LEVEL 2 | Popular Course | 12-16hrs (dependent on learning style) ×

About the course

There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent economic difficulties, the trend has been steadily increasing in the business population. Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Evidence your competency to employers.
• Further your personal and professional development.
• Learn at a time that suits you without the need to attend college.
• Gain relevant skills, knowledge and understanding, leading to improved experience for those using your services.

Course Units

• Principles of Providing Administrative Services
• Principles of Business Document Production and Information Management
• Understand Communication in a Business Environment
• Understand Employer Organisations
• Understand How to Develop Working Relationships with Colleagues

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

CARE PLANNING

LEVEL 2 | 12-16hrs (dependent on learning style) ×

About the course

Planning is a key part of any care job. This course will help guide you through different things you should be planning for your residents and how you can help them with their daily routine. This person-centred thinking course will enable you to provide high-quality care for a diverse range of people with varied mobility.

Benefits

● Achieve a nationally recognised Level 2 qualification.
● Evidence your competency to employers.
● Further your personal and professional development.
● Learn at a time that suits you without the need to attend college.
● Ensure you understand the principles and practice of person-centred thinking, planning and reviews.

Course Units

● Unit 1 - Understanding Person-Centred Thinking and Planning
● Unit 2 - Care Planning for the Care Worker
● Unit 3 - Understanding Nutrition and Hydration in Health and Social Care Settings
● Unit 4 - Principles of Supporting an Individual to Maintain Personal Hygiene
● Unit 5 - Understanding Continence Care
● Unit 6 - Principles of Supporting Sleep

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

CARING FOR CHILDREN AND YOUNG PEOPLE

LEVEL 2 | 12-16hrs (dependent on learning style) ×

About the course

Over 50,000 children in the UK have been identified as needing protection from abuse, so it’s more important than ever that people in a position of care understand the impact that living in these environments can cause until they are able to be placed in a safe family environment. This course enables you to understand what you can do to protect them from this behaviour whilst following the correct protocols.

Benefits

● Achieve a nationally recognised Level 2 qualification.
● Evidence your competency to employers.
● Further your personal and professional development.
● Learn at a time that suits you without the need to attend college.
● Improve your understanding of the importance of correctly responding to evidence or concerns that a child or young person has been abused, harmed or bullied.

Course Units

● Unit 1 - Caring for Young Children in a Babysitting Environment
● Unit 2 - Accident Prevention and Fire Safety When Babysitting
● Unit 3 - Rights and Responsibilities in Relation to Parenting
● Unit 4 - Parenting and Healthy Lifestyles

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

CHILDREN AND YOUNG PEOPLES MENTAL HEALTH

LEVEL 2 | Popular Course | 12-16hrs (dependent on learning style) ×

About the course

Mental health problems affect around 1 in 10 children and young people. It’s a troublesome issue which is being spoken about more and more, but many people still feel they don’t have the education to support young people properly. This course is designed to give an overview of various mental health problems and provides ways to support young people and children. Covering a multitude of topics from depression, anxiety, cyberbullying and more this course really is essential for any adult concerned about a child or young person in their care.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Evidence your competency to employers.
• Further your personal and professional development.
• Gain an understanding of risk factors which may affect the mental wellbeing of children and young people.
• Learn at a time that suits you without the need to attend college.

Course Units

• Unit 1 - Understand Children and Young People's Mental Health in Context
• Unit 2 - Understand Factors which may Affect Children and Young People's Mental Health
• Unit 3 - Understand Children and Young People's Mental Health Concerns
• Unit 4 - Understand the Impact of Children and Young People's Mental Health Concerns
• Unit 5 - Understand how to Support Children and Young People with Mental Health Concerns

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

CLEANING PRINCIPLES

LEVEL 2 | 12-16hrs (dependent on learning style) ×

About the course

This course has all of the principles of cleaning you will need to understand how to effectively clean commercial and residential environments to prevent disease and bacteria and create safe and comfortable working and living environments.

Benefits

● Achieve a nationally recognised Level 2 qualification.
● Evidence your competency to employers.
● Further your personal and professional development.
● Learn at a time that suits you without the need to attend college.
● Improve your understanding of the various dangers of contamination and spread of disease.

Course Units

● Unit 1 - Dealing with Routine and Non-routine Waste
● Unit 2 - Health and Safety for the Cleaning and Support Services Industry
● Unit 3 - Working with Others in the Cleaning and Support Services Industry
● Unit 4 - Cleaning of Interiors and Washrooms

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

COMMON CHILDHOOD ILLNESSES

LEVEL 2 | Care Course | 12-16hrs (dependent on learning style) ×

About the course

The purpose of this qualification is to increase learners’ knowledge and understanding of common childhood illnesses to enable them to support the development and well-being of infants and children they support/care for.

Benefits

● Achieve a nationally recognised Level 2 qualification.
● Evidence your competency to employers.
● Further your personal and professional development.
● Gain an understanding of risk factors which may affect children and young people.
● Learn at a time that suits you without the need to attend college.

Course Units

● Unit 1 - Understand how to provide a safe and healthy environment for babies and young children
● Unit 2 - Understand common childhood illnesses
● Unit 3 - Understand health emergencies and specific health conditions in an early-years setting

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

COMMON HEALTH CONDITIONS

LEVEL 2 | 12-16hrs (dependent on learning style) ×

About the course

This course covers essential information about health condition. In the UK people commonly suffer from Parkinson's disease, strokes, arthritis and dementia. A substantial proportion of the population suffer from these health conditions and the units in this course will give you greater insight into each condition.

Benefits

● Achieve a nationally recognised Level 2 qualification.
● Evidence your competency to a wide variety of care employers.
● Further your personal and professional development.
● Learn at a time that suits you without the need to attend college.
● Improve your understanding of dementia, stroke and sensory loss.

Course Units

● Unit 1 - Understand How to Contribute to Monitoring the Health of Individuals Affected by Health Conditions
● Unit 2 - Introductory Awareness of Sensory Loss
● Unit 3 - Stroke Awareness
● Unit 4 - Dementia Awareness
● Arthritis Awareness
● Parkinson’s Disease Awareness

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

CUSTOMER SERVICE

LEVEL 2 | 12-16hrs (dependent on learning style) ×

About the course

Providing excellent customer service is key when it comes to keeping customers happy. According to training provider, Learning Curve, it’s believed that 96% of unhappy customers don’t ever complain; however, 91% of those will leave and take their business elsewhere. Handling general calls, complaints and issues properly can make a real difference to customer retention. This course covers everything you need to know, from understanding customers to communicating effectively.

Benefits

● Achieve a nationally recognised Level 2 qualification.
● Evidence your competency to employers.
● Further your personal and professional development.
● Learn at a time that suits you without the need to attend college.
● Improve your understanding of how to successfully handle complaints.
● Reduce the risk of complaints.

Course Units

● Unit 1 - Principles of Customer Service and Delivery
● Unit 2 - Understand Customers
● Unit 3 - Understand Employer Organisations

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

Customer Service for Health and Social Care

LEVEL 2 | Care Course | 12-16hrs (dependent on learning style) ×

About the course

This qualification is designed to give those regularly dealing with family and patients within a care setting, the skills necessary to provide a high level of customer service. The course is not just focused on interaction with patients, but also includes effective ways of communication and appropriate behaviours with families and loved ones.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Improve patient, family and customer experience.
• Further your personal and professional development.
• Gain positive working relationships.
• Improve your skills in service delivery.
• Increase service standards.
• Learn at a time that suits you without the need to attend college.

Course Units

• Unit 1 - Preparing to Deliver Customer Service in Health and Social Care Settings
• Unit 2 - Effective Communication for Health and Social Care
• Unit 3 - Understand the Specific Needs of Customers and Patients Accessing Health and Social Care Services
• Unit 4 - Team Work in Health and Social Care Settings

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

CUSTOMER SERVICE FOR HOSPITALITY

LEVEL 2 | 12-16hrs (dependent on learning style) ×

About the course

Hospitality is all about providing excellent customer service. This course will help you understand how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene - all key skills that are essential for staff in these roles.

Benefits

● Achieve a nationally recognised Level 2 qualification.
● Evidence your competency to employers.
● Further your personal and professional development.
● Know about food allergy and intolerance requirements.
● Learn at a time that suits you without the need to attend college.

Course Units

● Unit 1 - Principles of Customer Service in the Hospitality Sector
● Unit 2 - Understand Effective Teamwork in the Hospitality Sector
● Unit 3 - Understand Legislation and Guidance Relevant to the Hospitality Sector
● Unit 4 - Understand Professional Personal Standards in the Hospitality Sector

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

CUSTOMER SERVICE IN CARE

LEVEL 2 | Care Course | 12-16hrs (dependent on learning style) ×

About the course

This Customer Service in Healthcare course will help you to establish positive working relationships with patients, residents and their friends and families as well as potential residents and other customers. This course teaches effective communication and how to address the needs of patients in a customer service setting.

Benefits

● Achieve a nationally recognised Level 2 qualification.
● Improve patient, family and customer experience.
● Further your personal and professional development.
● Gain positive working relationships.
● Improve your skills in service delivery.
● Increase service standards.
● Learn at a time that suits you without the need to attend college.

Course Units

● Unit 1 - Preparing to Deliver Customer Service in Health and Social Care Settings
● Unit 2 - Effective Communication for Health and Social Care
● Unit 3 - Understand the Specific Needs of Customers and Patients Accessing Health and Social Care Services
● Unit 4 - Teamwork in Health and Social Care Settings

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

DATA PROTECTION & SECURITY

LEVEL 2 | Popular Course | 12-16hrs (dependent on learning style) ×

About the course

The introduction of General Data Protection Regulation (GDPR) has sent many businesses into a spin, wondering if they are ticking all of the correct boxes when they are handling data. One of our most popular courses, this is a must-have for anyone using any form of data in a working environment. This course enables you to understand the laws and acts around GDPR, the penalties and what you can do to protect your data and move it securely inline with GDPR policies.

Benefits

• Achieve a nationally recognised Level 2 qualification, accredited by NCFE.
• Improve your knowledge of data protection and the importance of keeping data secure.
• Further your professional development with skills that are vital for anyone who handles data.
• Learn at a time that suits you, without the need to attend college.

Course Units

• Unit 1 - Current data protection legislation, and how it is applied.
• Unit 2 - Organisational procedures concerning data.
• Unit 3 - Possible threats to ICT systems and data, and how to protect against them.
• Unit 4 - Consequences of not protecting data, and the impact of possible breaches.

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

DEMENTIA CARE

LEVEL 2 | Care Course | 12-16hrs (dependent on learning style) ×

About the course

The Dementia Care course is popular in nursing homes but is also rated in the wider community due to the number of people looking after loved ones affected by dementia. It’s said that dementia affects around 820,000 people in the UK - a figure which is estimated to rise to two million by 2051. With no cure in sight this course provides caregivers and nurses all of the information they need to understand how dementia affects residents and how they can offer high-quality care.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Improve your understanding of the various forms of dementia and the importance of being respectful at all times.
• Further your personal and professional development.

Course Units

• Unit 1 - Dementia Awareness.
• Unit 2 - The Person-Centred Approach to the Care and Support of Individuals with Dementia.
• Unit 3 - Understand the Factors That Can Influence Communication and Interaction with Individuals who have Dementia.
• Unit 4 - Understand Equality, Diversity and Inclusion in Dementia Care.
• Unit 5 - Understand the Administration of Medication to Individuals with Dementia Using a Person-Centred Approach.
• Unit 6 - Understand Behaviour in the Context of Dementia.
• Unit 7 - Understand the Benefits of Engaging in Activities in Social Care.

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

DIABETES MANAGEMENT

LEVEL 2 | Care Course | 12-16hrs (dependent on learning style) ×

About the course

Diabetes is a growing issue in the UK with 3.2million people currently diagnosed with the disease and death from diabetes expecting to rise by 50% in the next 10 years. This course will enable you to identify the symptoms of diabetes and look after people in your care to manage their illness.

Benefits

● Achieve a nationally recognised Level 2 qualification.
● Improve your understanding of the various forms and causes of diabetes.
● Evidence your competency to employers.
● Further your personal and professional development.
● Learn at a time that suits you without the need to attend college.
● Create better preventative care by being able to identify early signs of diabetes.

Course Units

● Unit 1 - Understand Diabetes
● Unit 2 - Prevention and Early Intervention of Type 2 Diabetes
● Unit 3 - Understand the Initial Care of Diabetes
● Unit 4 - Understand the Treatment and Management of Diabetes

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

DIGNITY & SAFEGUARDING

LEVEL 2 | Care Course | 12-16hrs (dependent on learning style) ×

About the course

Working in adult health and social care can put both you, and the individual you are helping into vulnerable situations. This course will teach you about best practices for dignity and safeguarding when you are working and enable you to protect yourself and properly look after the person in your care.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Relevant to a wide range of care settings.
• Further your personal and professional development.
• Learn at a time that suits you without the need to attend college.

Course Units

• Unit 1 - Understand Safeguarding in Adult Health and Social Care
• Unit 2 - Principles of Dignity in Adult Health and Social Care Practice
• Unit 3 - Understand Duty of Care in Adult Health and Social Care
• Unit 4 - Understand Dilemmas and Public Concerns in Adult Health and Social Care

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

END OF LIFE CARE

LEVEL 2 | Care Course | 12-16hrs (dependent on learning style) ×

About the course

End of life care is becoming more prominent in the care industry with the number of people aged over 64 in Britain expected to grow from 9.5 million to 15 million by 2040. As the population ages more people will be requiring end of life care and services. This course will teach you how to support people needing end of life care and provide you with understanding of pain management, support and quality of life.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Evidence your competency to employers.
• Further your personal and professional development.
• Ensure you can manage pain and discomfort.
• Ensure that you understand care planning in end of life care.
• Learn at a time that suits you without the need to attend college.

Course Units

• Unit 1 - Understand How to Work in End of Life Care
• Unit 2 - Care Planning in End of Life Care
• Unit 3 - Understand How to Provide Support to Manage Pain and Discomfort
• Unit 4 - End of Life Care and Dementia
• Unit 5 - Understanding the Role of the Care Worker in Time of Death
• Unit 6 - Understand Loss and Grief in End of Life Care

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

ENGLISH AND MATHS

LEVEL 2 | 12-16hrs (Dependent on learning style) ×

About the course

This Level 1 NCFE qualification, that develops learners’ understanding of basic English and maths, is ideal to equip learners with the skills they need to competently carry out their daily tasks. It can also be used to provide the knowledge necessary to go on to complete further qualifications.

Benefits

• Achieve a nationally recognised Level 1 qualification.
• Develop understanding of basic numeracy and literacy.
• Review essential knowledge to carry out everyday and more complex tasks.
• Learn the importance of accuracy.

Course Units

• Unit 1 - Maths Paper
• Unit 2 - English Paper

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

EQUALITY & DIVERSITY

LEVEL 2 | 12-16 hrs (dependent on learning style) ×

About the course

With Britain being a culturally diverse society, it’s important that employees are able to understand and respect differences in people. Legally, organisations are required to have the necessary rules and regulations in place to ensure that there is no discrimination in the workplace, and that all staff are treated equally. In order to do this, it’s imperative that staff have an understanding of this legislation, so they are able to create a workplace that has equality and fairness at its core.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Evidence your competency to employers.
• Further your personal and professional development.
• Learn at a time that suits you without the need to attend college.
• Improve your understanding of current legislation and the key principles surrounding equality and diversity.

Course Units

• Unit 1 - Equality and Diversity in Society
• Unit 2 - Equality and Diversity in the Community
• Unit 3 - Equality and Diversity in the Workplace

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

Falls Prevention Awareness

LEVEL 2 | Care Course | 12-16hrs (dependent on learning style) ×

About the course

With falls being the most frequent and serious type of accident for people over 65, it’s important that all those who deal with elderly and vulnerable people have a good understanding of how to stop this from happening. Falls can cause serious mental and physical problems, such as isolation, lack of confidence and broken bones. This course is excellent for anyone working within the health and social care industry, or who has regular contact with elderly people.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Evidence your competency to employers.
• Further your personal and professional development.
• Reduce the risk of falls.
• Learn at a time that suits you without the need to attend college.

Course Units

• Unit 1 - Falls in Context
• Unit 2 - The Risk Factors and Causes of Falls
• Unit 3 - Falls Assessment and Prevention
• Unit 4 - Managing Falls

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

Infection Control

LEVEL 2 | Care Course | 12-16hrs (dependent on learning style) ×

About the course

Over 300,000 patients develop infection every year while receiving care from the NHS. To ensure that you are maintaining a high quality level of care, it’s important that anyone handling patients has a thorough understanding of how to prevent the spread of infection. Especially, when considering how some infections can become life-threatening within some care environments.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Evidence your competency to employers.
• Gain deeper understanding of good personal hygiene and maintaining a clean environment.
• Further your personal and professional development.
• Learn at a time that suits you without the need to attend college.

Course Units

• Unit 1 - Principles of the Causes and Spread of Infection in Health Care Settings
• Unit 2 - Principles of the Importance of Personal Hygiene and Health in the Prevention and Control of Infection in Health Care Settings
• Unit 3 - Principles of Decontamination, Cleaning and Waste Management in Health Care Settings
• Unit 4 - Principles of Infection Prevention and Control in a Health Care Setting

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

Information, Advice and Guidance

LEVEL 2 | Education Course | 12-16hrs (dependent on learning style) ×

About the course

The ability to provide individuals with clear and accurate information, advice and guidance can provide great outcomes for a business. Having the confidence to know that this information can be shared legally and professionally is also highly beneficial. To ensure this information sharing is as effective as possible, it’s key that staff are aware of the fundamental rules surrounding this.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Evidence your competency to employers.
• Increase understanding of accurate record keeping, effective signposting and referral.
• Further your personal and professional development.
• Learn at a time that suits you without the need to attend college.
• Improve your understanding of effective communication techniques.

Course Units

• Unit 1 - Information, Advice or Guidance in Practice
• Unit 2 - Developing Interaction Skills for Information, Advice or Guidance

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

Lean Organisation Management

LEVEL 2 | 12-16hrs (dependent on learning style) ×

About the course

A lean organisation allows staff to provide the greatest customer value, with the fewest resources. A detailed understanding of this, combined with knowledge of business techniques and teamwork, is imperative in the efficient running of day-to-day business. This qualification is designed to give learners a detailed understanding of the key principles of lean organisation management.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Evidence your competency to employers.
• Further your personal and professional development.
• Learn at a time that suits you without the need to attend college.
• Improve your efficiency.
• Help reduce materials and resource costs.

Course Units

• Unit 1 - Lean Organisation Techniques in Business
• Unit 2 - Business Improvement Tools and Techniques
• Unit 3 - Working in Business Teams

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

Learning Disabilities

LEVEL 2 | Education Course | 12-16hrs (dependent on learning style) ×

About the course

Those with learning disabilities are less likely to easily express or understand their symptoms. Due to this, it’s important that those who work with these individuals, or have regular with them have an understanding of the signs and symptoms of various conditions. It’s also important that they are aware of the legislation surrounding the healthcare system, to provide the best quality support.

Benefits

• Achieve a nationally recognised Level 2 qualification.
• Evidence your competency to employers.
• Improve your understanding of the term 'learning disability'.
• Further your personal and professional development.
• Learn at a time that suits you without the need to attend college.
• Understand the importance of safeguarding individuals from abuse and the importance of a person-centred approach to risk-taking.

Course Units

• Unit 1 - Understanding the Context of Supporting Individuals with Learning Disabilities
• Unit 2 - Principles of Safeguarding and Protection in Health and Social Care
• Unit 3 - Introduction to Personalisation in Social Care
• Unit 4 - Principles of Positive Risk-Taking for Individuals with Disabilities
• Unit 5 - Introductory Awareness of Autistic Spectrum Conditions
• Unit 6 - Principles of Supporting Individuals with a Learning Disability to Access Healthcare

Is this course for me?

This course is fully funded and is available to anyone who falls within
the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

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Mental Health Awareness

LEVEL 2 | Education Course | 12-16hrs (dependent on learning style) ×

About the course

Mental health presents one of the greatest challenges to our society. With an estimated 450 million people worldwide suffering from a mental health problem, around a quarter of British adults will experience some form of mental health problem within the course of a year. While many elements of mental health are still not understood, having a good knowledge of the information that is available is essential in the care sector.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Increase understanding of symptoms and management of stress, anxiety and phobias
• Further your personal and professional development
• Gain a clear understanding of mental health legislation

Course Units

• Unit 1 - Develop understanding and appreciation of mental health conditions
• Unit 2 - Learn about signs, triggers and symptoms of mental health
• Unit 3 - Understand how mental health affects an individual’s ability to cope and function
• Unit 4 - Examine guidance to potentially manage and support them with their illness

Is this course for me?

This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

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I am a person

Nutrition and Health

LEVEL 2 | Health Course | 12-16hrs (dependent on learning style) ×

About the course

The number of obese people in the UK has more than trebled in the last 25 years, reaching what many doctors believe to be ‘epidemic’ proportions. Insufficient nutrition can lead to a variety of health-threatening conditions; understanding the benefits of a balanced diet and the role of nutrition in the prevention and treatment of disease is fundamental.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college
• Increase your understanding of food safety for the home environment

Course Units

• Unit 1 - Explore principles of healthy eating
• Unit 2 - Consider nutritional needs of a variety of individuals
• Unit 3 - Use food and nutrition information to plan a healthy diet
• Unit 4 - The principles of weight management
• Unit 5 - Understanding eating disorders

Is this course for me?

This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

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I am a person

Personal Exercise, Nutrition and Health

LEVEL 2 | Health Course | 12-16hrs (dependent on learning style) ×

About the course

Poor diet and lack of exercise are recognised as some of the major contributors to ill health. Regular exercise and a balanced diet help to reduce stress, improve sleep, reduce the risk of illness and increase life quality. Therefore, having a good understanding of diets, the role of nutrition in exercise and personal motivation is an important part of maintaining well-being.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college
• Increase your understanding of food safety for the home environment

Course Units

• Unit 1 - Understand Health, Well-being and Exercise
• Unit 2 - Understand the Role of Nutrition in Exercise
• Unit 3 - Plan and Prepare for Personal Exercise and Nutrition

Is this course for me?

This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

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I am a person

Retail Knowledge

LEVEL 2 | Popular | 12-16hrs (dependent on learning style) ×

About the course

The retail industry is subject to a number of pressures. These include changes in shopping habits and the recent economic downturn which reduced consumer spending. However, as consumer confidence begins to grow, it is important that retail support staff are fully trained and equipped to represent your business and to meet the needs of your customers. As removing staff from the ‘shop floor’ applies pressure to rotas, this training can be carried out in the learner’s own time via our tried and tested flexible learning approach.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Improve your handling of customer payments
• Improve how you deal with customer queries and complaints
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college

Course Units

• Unit 1 - Develop understanding of the different aspects of the retail industry
• Unit 2 - Learn about customer payments and the selling process
• Unit 3 - Understand how to provide good customer service
• Unit 4 - Learn how to deal with queries and complaints
• Unit 5 - Gain an understanding of basic retail law and the importance of correct stock control

Is this course for me?

This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

Safe Handling of Medication

LEVEL 2 | Health | 12-16hrs (dependent on learning style) ×

About the course

Modern medicines are powerful substances which have beneficial effects for millions of people worldwide. However, inappropriate use or handling of these substances can have severe, or even fatal, consequences. Having good up-to-date knowledge of the safe handling of medicines is essential for anyone working with medication.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency in handling medication to employers
• Further your personal and professional development
• Create better preventative care by identifying how to maintain stock and record, store and dispose of medication appropriately
• Learn at a time that suits you without the need to attend college

Course Units

• Unit 1 - Gain good up-to-date knowledge of the safe handling of medicines
• Unit 2 - Learn how to maintain stock and record, store and dispose of medication
• Unit 3 - Understand the different types of medication and how they are classified
• Unit 4 - Learn the correct procedure for record keeping and the audit process
• Unit 5 - Gain relevant skills, knowledge and understanding to improve service user experience

Is this course for me?

This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

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I am a person

Safeguarding and Prevent

LEVEL 2 | Education | 12-16hrs (dependent on learning style) ×

About the course

Official data showed that over 7,500 people were referred to the Prevent programme in 2015/16. The purpose of this qualification is to support anyone who is responsible for the safeguarding of people and for helping prevent radicalisation. It gives learners an understanding of recognising the signs of abuse, how to reduce the risk of radicalisation and the potential consequences of illegal online activity.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
• Know how to recognise signs of abuse or potential harm
• Learn at a time that suits you without the need to attend college

Course Units

• Unit 1 - Understanding the Prevent Duty
• Unit 2 - Understanding Safeguarding
• Unit 3 - Understanding Online Safety

Is this course for me?

This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

Specific Learning Difficulties

LEVEL 2 | Education | 12-16hrs (dependent on learning style) ×

About the course

Having a learning difficulty means that people find it harder to learn certain skills. As this affects around 15% of people, it is important for those working in healthcare, social care and education to have knowledge of different learning difficulties. The purpose of this qualification is to equip learners with knowledge of a range of specific learning difficulties, such as ADHD, dyslexia and dyscalculia. The course is aimed at learners looking to improve their understanding and awareness of the below key topics, especially those working in healthcare, social care and education.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
• Gain an understanding of how Specific Learning Difficulties affect an individual’s life and those of others
• Learn at a time that suits you without the need to attend college

Course Units

• Unit 1 - The characteristics of ADHD, ADD, dyslexia and dyscalculia
• Unit 2 - How specific learning difficulties can affect children and adults in different ways
• Unit 3 - The importance of early diagnosis
• Unit 4 - The various assessment methods available to diagnose specific learning difficulties
• Unit 5 - How individuals can be supported to gain, start and continue with study and employment

Is this course for me?

This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

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I am a person

Team Leading

LEVEL 2 | Popular Course | 12-16hrs (dependent on learning style) ×

About the course

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college
• Understand the importance of clear communication

Course Units

• Unit 1 - Principles of team leading
• Unit 2 - Understanding business
• Unit 3 - Understanding how to communicate work-related information
• Unit 4 - Understanding how to deliver customer service and resolve problems
• Unit 5 - Understanding how to develop working relationships with colleagues

Is this course for me?

This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

Understanding Autism

LEVEL 2 | Education Course | 14-18hrs (dependent on learning style) ×

About the course

Autism is a spectrum condition that affects how a person communicates with others and how they interpret the world around them. There are around 700,000 people in the UK with autism – more than 1 in every 100. Having a clear understanding of the misconceptions, diagnoses and support surrounding autism are just some of the essential skills needed when working in mental health.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Improve your understanding of theories relating to autism
• Further your personal and professional development
• Ensure you understand what is meant by autism and how it is diagnosed
• Learn at a time that suits you without the need to attend college

Course Units

• Unit 1 - Learn how individuals with autism process sensory information
• Unit 2 - Understand the characteristics that may be present in individuals with autism
• Unit 3 - Understand the conditions that commonly occur with autism
• Unit 4 - Learn the common misconceptions surrounding autism
• Unit 5 - Learn how speech, language and communication may differ in people with autism
• Unit 6 - Recognise how legislation and guidance underpins support

Is this course for me?

This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

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I am a person

Warehousing and Storage

LEVEL 2 | Popular Course | 12-16hrs (dependent on learning style) ×

About the course

The warehousing and storage of goods is an essential part of logistics operations within a business. Roles within this industry require great skill and organisation to coordinate the demand and supply of goods and ultimately meet customer needs. This course is designed to help learners understand how to process orders for dispatch and understand the purpose of a stock check.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Understand the issues around storage and the purpose of a stock check
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college
• Understand how to process orders and dispatch

Course Units

• Unit 1 - Understanding the warehousing and storage industry
• Unit 2 - Understanding the functions and benefits of warehousing
• Unit 3 - Understanding how to store goods
• Unit 4 - The purpose of a stock check

Is this course for me?

This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

Workplace Violence and Harassment

LEVEL 2 | Popular Course | 12-16hrs (dependent on learning style) ×

About the course

Workplace violence and Harassment can have huge consequences for employers, employees and the work environment. The Trades Union Congress (TUC) estimates that 29% of people have been bullied at work, and more than 1 in 3 people who report being bullied leave their job because of it. Understanding about effective communication and ways to reduce conflict in the workplace will help to create a more positive working environment, benefiting both employers and employees, and improving job satisfaction, health and well-being, and productivity.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Further your professional development
• Learn at a time that suits you, without the need to attend college

Course Units

• Unit 1 - How to contribute to a positive and safe working environment
• Unit 2 - How to reduce and effectively deal with violence in the workplace
• Unit 3 - Understanding aggression, bullying and harassment in the workplace and how it can be prevented
• Unit 3 - Understanding equality, diversity and inclusion in the workplace and the benefits to individuals and organisations

Is this course for me?

This course is fully funded and is available to anyone who falls within the eligibility requirements below:

• Age 19+
• EU Resident for 3+ years
• 12 people to place on the course

Register for our fully funded courses

I am an organisation

I am a person

Register for our vocational courses

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I am a person